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| Privacy and web security |
| Invesco places a high priority on the security and privacy of information supplied and obtained from clients and users.
The following outlines some important information about how Invesco is protecting the integrity and privacy of communication between you and Invesco Online.
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| About this privacy statement |
This privacy statement applies to this website which is operated by Invesco Australia Limited ABN 48 001 693 232 ('Invesco'), under the domain name www.invesco.com.au ('Invesco Online'). The information described in this privacy statement may be shared by Invesco with its related bodies corporate (together called the 'Invesco Group') and amongst members of Invesco Ltd. Invesco understands and appreciates that you, as an Invesco Online visitor, are concerned about your privacy and about the confidentiality of information we may gain about you online. Invesco is committed to protecting your privacy and complying with privacy laws applicable to the private sector in Australia. This privacy statement explains how your personal information will be treated as you access and interact with Invesco Online.
As Invesco Online develops and as technology evolves, Invesco will strive to provide you with a more effective online presence. Invesco encourages you to review this privacy statement periodically as this privacy statement may change from time to time.
In addition to the provisions of this privacy statement, there may also be specific and additional privacy provisions that apply to certain sections of Invesco Online. Because those specific and additional provisions also relate to your privacy protection, you should review them wherever they appear. In the event of any inconsistency between the provisions of this privacy statement and those other specific and additional provisions, the specific and additional provisions will prevail. |
Information collected |
The information about you that Invesco Online may collect includes:
- information collected when you use the Accounts Online service, or other online profile or information request services;
- requests for information you select as you use Invesco Online, for example in requesting an Invesco PDS to be sent to you via the 'disclosure document order form' page;
- information submitted to online facilities such as search tools or dictionaries; and
- tracking information we collect as you use Invesco Online, including which areas of the site you visit.
You may browse some information-only areas of Invesco Online without providing any personal information, however we may not be able to provide the full range of services through Invesco Online if you do not provide the information outlined above.
Invesco Online may contain links to websites operated by third parties (other than members of the Invesco Group) ('Third Party Websites'). Third Party Websites should contain their own privacy statements and those third parties are responsible for informing you about their own privacy practices. |
Cookies |
Like most major websites, parts of Invesco Online use 'cookies'- small text files placed on your computer by our web server. Cookies are used by Invesco Online to manage security and facilitate an effective and convenient interaction by you with Invesco Online. Most browsers allow you to set your own preferences about whether or not to accept cookies, or which cookies to accept. However, to enable and enjoy full usage of Invesco Online you must allow cookies. |
Use and disclosure of information |
We will use or disclose personal information that we collect about you in accordance with this privacy statement, for the purpose(s) for which we collected it, where you have consented to the use or disclosure, or for purposes related to the Invesco Group's normal business operations. Related purposes for which personal information may be used or disclosed include the following:
- to provide you with information relating to Invesco, information concerning your accounts with Invesco, Invesco promotional details, or about Invesco products and services that may be of interest to you, unless you have previously advised us that you do not wish to be contacted for those purposes;
- to provide you with information and a PDS on Invesco products and services that you have requested via Invesco Online;
- to our custodian or service providers in the course of operating our business;
- purposes connected with the operation, administration, development, or enhancement of Invesco Australia Online; and
- where Invesco suspects that fraud or unlawful activity has been, is being or may be engaged in.
If you register for the Accounts Online service, or if you request information or a PDS on Invesco products or services, your personal information may be shared between Invesco and our custodian, National Custodian Services, and companies that assist Invesco in providing its Accounts Online and website services.
Information on your accounts displayed in the Accounts Online section of Invesco Online can be updated by contacting us using the 'contact details' set out below.
We may provide the information we collect about you to our service providers who assist us in providing Invesco Online and our products and services. We will only disclose your personal information to those third party service providers on a confidential basis so that the service provider can effectively provide those services.
We use and disclose aggregated non-personally identifying information collected through Invesco Online as part of our process of constantly improving the website. |
How we handle e-mail and 'contact us' messages |
Invesco generally preserves the content of any email or 'contact us' message that you send us. Any personal information contained in your message will only be used or disclosed in ways set out in this privacy statement. Your message content may also be monitored by our service providers or Invesco employees for trouble shooting, compliance auditing, administration, and maintenance purposes or where email abuse is suspected. |
Security |
We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once your personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification, or disclosure.
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To protect your confidential data we have invested in an SSL certificate from VeriSign, the world leader in Internet data security. This VeriSign certificate confirms this web site has been authenticated and verified, and it enables sensitive data to be safely encrypted. You can learn more about the Internet security of your data. |
The following list indicates the suitability of browser versions:
- Microsoft Internet Explorer 4.0 or later
- Netscape Navigator 4.6 or later
Netscape Navigator 3.0 can only connect at 40-bit, and Netscape Navigator versions earlier than 3.0 and Internet Explorer versions earlier than 3.02 are not compatible at all. |
How to access the information that we hold about you |
You may request access to, and updating of, the personal information we hold about you in relation to your use of Invesco Online. Access and updating is subject to authentication and authorisation considerations, that exist to protect your privacy and security. Please contact us using the ‘contact details’ set out below. |
Contact details |
If you have any questions or feedback about privacy on Invesco Online or this privacy statement, please contact us on freecall 1800 813 500, Monday to Friday 8.30am to 5.30pm (Melbourne time), or by writing to the Privacy Officer, Compliance Department, GPO Box 231, Melbourne Vic 3001. Depending on the nature of any such request, Invesco reserves the right to impose a reasonable charge for providing access to personal information we hold about you.
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